Protection of Personal Information
San Diego Propane is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from this Web site.
In general, you can visit this Web site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors. Our web servers also seek (as many Web sites do) to place a “cookie” (a small data file) on your computer’s hard drive which allows the server to determine the computer when it visits again, in order to track statistical information about navigation to and throughout certain areas of our site, and to San Diego Propane promotions on other sites. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve site navigation and to measure the effectiveness of our promotional placements, and is not shared with anyone other than San Diego Propane affiliates and contractors who assist San Diego Propane in these efforts and are bound to confidentiality. However, if you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed.In addition, there are portions of this Web site where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request. The information collected from you may include your name, address, telephone, fax number, or e-mail address.This Web site is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.
Use of Collected Information
Domain name information that we collect is not used to personally identify you and instead is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve the content of our site.When other information is collected from you, such as your name and e-mail address, we generally let you know at the time of collection how we will use the personal information. Usually, we use the personal information you provide only to respond to your inquiry or to process your request (such as to receive electronic annual reports or to be added to our supplier diversity database). This information may be shared with other San Diego Propane businesses, but only if necessary to fulfill your request or for related purposes.We may share the personal information you provide with other companies we have hired to provide services for us. These companies – our vendors – are contractually bound to use personal information we share with them only to perform the services we have hired them to provide. We do not share, sell, or lease personal information about you to any third-parties for their marketing use. We will release information about you if you direct us to do so, if we are required by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).
Links to Other Sites
San Diego Propane’s Web site may contain links to other sites such as San Diego Propane distributors and sales affiliates or they might be for educational use or product related. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.
Security of Collected Information
We maintain strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those San Diego Propane workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action.
Access to Collected Information
You may review and update the information that you provide to us through this Web site by contacting us as described below.
Changes to this Policy
See What Our Clients Are Saying…
If you want a propane company who pays attention to every request, shows up when they say they will and is pleasure to do business with, San Diego Propane is amazing. If there were 10 stars I would rate them a “10”. Love these folks and truly appreciate how they always go the extra mile for us!!
When I purchased a home I hired SDpropane to replace the old service. I called several companies but I was impressed with this company’s customer care. They actually did care. Very personable service. I know that if I need something, they will certainly come to help.
Really great people.
San Diego Propane came to our rescue about a year ago. Since then they have been committed to providing us with the best customer service experience and up-to-date billing statements, with easy payment. I cannot express how grateful we are to San Diego Propane, they have made the headache of filling our giant tanks so easy!